Basic Mediation Training

Basic Mediation Training

Mediation is a voluntary method of dispute resolution wherein the parties settle their dispute with the aid of a trained co-mediator team. Agreements are reached through effective communication, negotiation, compromise and exploration of options. Almost any dispute may be brought to mediation as long as both sides agree to attempt a mediated solution. 

January 20-21 & 27-28, 2023

Typical training outline:

Part 1: Basic Mediation Training
24 hrs.

Fee: $250.00, includes all training materials

If you’re interested in moving forward to become a volunteer mediator:
Part 2: Building Self Awareness: Essential Mediator Skills
6 hrs.

To submit your payment: Payment can be sent to P.O. Box 7020 Kamuela, HI 96743  via check or you can call in a credit card payment by phone by calling the number below.

If you have any questions about the Basic Mediation Training, please contact our Mediation Program Manager, Gina Agustin. gina@whmediation.org or call 808-885-5525

About Our Training

This training focuses on facilitative mediation – the mediators role is to guide parties through the mediation process, helping them identify and explore solutions to their own problems. The training is appropriate for any individual who wishes to develop better personal or professional conflict resolution skills as well as for those who plan to become trained volunteer mediators with WHMC.

This training is very interactive. Participants are provided with numerous “hands-on” opportunities to practice facilitative mediation skills in small group role play situations with coaches who give instant feedback and direction.

Topics Covered in the Basic Mediation Training Include:

  •   History of Alternative Dispute Resolution
  •   Dispute Resolution Program Act and Regulations
  •   Understanding Conflict, Conflict Styles and the Cycle of Conflict
  •   The Facilitative Style of Mediation
  •   The Mediation Process: Stages of Mediation
  •   Preparing for Clients and Developing Trust
  •   Active Listening Skills and Reframing Toxic Language
  •   Managing Threats to the Process and Power Imbalances
  •   Creating Options/Building on Agreement/BATNA
  •   Writing Agreements
  •   The Role of Bias & Culture in Mediation
  •   Ethics in Mediation and Ethical Dilemmas
  •   Online Mediation – Basic Guidelines, Benefits and Challenges
  •   Mentor Coaching in Mediation Roleplay Sessions