Mediation

What is mediation?

A confidential problem-solving process in which a trained neutral (mediator) assists the parties in communicating what is important in the dispute; creating and negotiating options; and crafting agreements that are fair, realistic and durable.

Mediation is a voluntary process which is done in good faith by all parties. The mediators ensure a safe and respectful process for the parties involved.

What types of conflict do you mediate?

  • neighbor-neighbor
  • divorce
  • landlord/tenant
  • consumer/merchant
  • real estate
  • community issues
  • small claims
  • regular claims
  • condominium
  • civil rights
  • special education
  • parenting plans
  • kupuna/caregiver
  • and much more…

How to schedule a mediation?

  1. Call WHMC’s case manager at 365-5443. Office hours are 8:00am – 4:00pm, Monday – Friday, excluding major holidays.
  2. An intake will be conducted by telephone; expect 10-20 minutes for this. You will be required to provide general information about yourself and the case.
  3. You will be asked for the additional participant(s) name and contact information. The case manager will conduct an intake with all additional participants involved. Once all participants are agreeable to participate, a mutual mediation date and time will be scheduled. Depending on availability, we can schedule within 2-4 weeks.

What to expect at your mediation session?

-Two mediators will be assigned to guide the session with you and the other party. Generally, all participants start in the same room. There will be a series of private sessions with each participant; one participant waits outside while the other participant meets in a confidential session with the mediators.

-If agreements are reached, the mediators will draft an agreement for each participant to review and then sign. Note: Participants have the opportunity to review their agreement with a qualified advisor before signing.

How much does mediation cost?

We use a sliding scale  based on annual income to determine fees for mediation. Each participant is assigned a minimal mediation fee.

For individuals, fees range from $70.00 – $485.00 per session. Sessions range from 1-3 hours. For those with financial hardships, we can either reduce the fee or waive it entirely. Some district court referred cases are free of charge.

Facilitation Services

Facilitation is a process whereby a trained, neutral facilitator assists a group with designing and conducting a meeting (or series of meetings) to realize the desired objectives of the group. Appropriate agenda development, effective meeting process and designated outcomes are the result. It is a fair, respectful, timely and cost effective approach.