WHMC relies on volunteers to serve our West Hawaii community. The role of a mediator is to guide participants through the mediation process, helping them explore their own best solutions. While the role of a mediator is voluntary, the work in the community requires ongoing training, mediation practice, and dedication to the program. We have high expectations of our mediators as the quality of their performance directly reflects the quality of our services. Volunteer mediators are expected to adhere to the following:

• Mediate 1 – 2 times per month (4-8 hrs per month)
• 8 hours of continuing education annually
• Foster co-mediator partnerships; open and honest communication with timely feedback
• Provide high quality services to the community
• Remain impartial & non-judgmental
• Open to all types of outcomes
• Ability to receive & deliver feedback

Desired skills/attributes 

• Strong and effective listening
• Ability to ask exploratory and challenging questions
• Empathic
• Patience

Next Training Information Found Here: https://whmediation.org/mediationtraining/